Privacy Policy
How we collect, use and protect your information.
Last updated: 13 October 2026
This Privacy Policy explains how Payzaza Private Limited (“Payzaza”, “we”, “us”) collects, uses, shares and protects personal data when you visit payzaza.com or use our products and services. We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. Information we collect
- Information you provide: name, email, phone number, company details and any message you send through our forms.
- Merchant onboarding data: business and identity documents, bank account details and other information required for verification by our regulated partners.
- Technical data: IP address, browser type, device information and pages visited, collected through cookies and server logs.
2. How we use information
- To respond to enquiries and provide our products and services.
- To verify merchants and meet KYC, anti-money-laundering and other legal obligations.
- To secure our platform, prevent fraud and improve our services.
- To send service updates and, where you have agreed, marketing communications.
3. Sharing
We share personal data only with banks, payment aggregators, lenders and verification providers needed to deliver the service you request; with service providers who process data on our behalf under contract; and with authorities where required by law. We do not sell personal data.
4. Storage and security
We use encryption, access controls and monitoring to protect personal data, and store payment-system data in India where required by applicable regulations. We retain data only as long as needed for the purposes above or as required by law.
5. Your rights
You may request access to, correction of, or erasure of your personal data, withdraw consent, and nominate another person to exercise your rights, subject to legal requirements. Contact us using the details below.
6. Cookies
We use essential cookies to operate the website and may use analytics cookies to understand usage. You can control cookies through your browser settings.
7. Contact & grievance officer
For privacy questions or complaints, write to hello@payzaza.com or to our registered office: Payzaza Private Limited, 1020, Eye of Noida (EON), Sector 140, Noida–Greater Noida Expressway, Noida, Uttar Pradesh 201305, India. See our Grievance Redressal page for escalation details.